Service packages

Because safety comes first

Every fire department has unique requirements. To address this effectively, Rosenbauer structures its services to be modular. This means that the services are perfectly tailored to the respective needs. It ensures that the vehicle and equipment fleet can be serviced and maintained to the highest standard and in a timely manner.

Impresses with

    • Service know-how  with original Rosenbauer  technology
    • Competent service technicians
    • Modern workshop infrastructure
    • Worldwide service partner network

Modular service packages for more safety

Basic packages for reliable service - Rosenbauer

With the service packages Inspection BASIC, Service PLUS, Service PRO and Service ALL-IN Rosenbauer service teams are your partner for rapid completion of service and repair. The precise composition of each package is defined according to Rosenbauer factory guidelines and any additional requirements you may have.

Inspection BASIC – overview of the condition of your equipment

Regular inspections are the underlying requirement for retaining the value and reliability of your technical equipment. Optionally, you can extend Inspection BASIC with Safety CHECK. We are happy to perform on-site inspections, which means lower travel and accommodation costs for you.

Service PLUS - for reliable maintenance

Service PLUS takes maintenance to the next level. Service parts are replaced in a timely manner. Service PLUS includes the services from the package Inspection BASIC, enhanced by the maintenance steps recommended by the manufacturer. The inspection and service activities can be expanded by the Safety CHECK, if needed. After service, you receive a full test report.

Service PRO - for a comprehensive service

Technology and software continue to evolve more and more quickly. Expectations and requirements change rapidly. With Service PRO, you are always on the cutting edge. When you choose the Service PRO package, Rosenbauer will maintain and calibrate your equipment, complete repairs as agreed, perform necessary software updates, and train you in proper use.

Service ALL-IN – your all-round service for total peace of mind

Service ALL-IN provides you with comprehensive service from a single source. This package anticipates your needs and delivers customized services specific to your fleet, equipment, and requirements. If required, we jointly define any additional services. For example, in the event of a material-related failure and the need for immediate repair, all wear and spare parts are included with the service contract. If accidental damage is the cause of a failure, you will receive a replacement vehicle at particularly favorable conditions.

Safety CHECK – the optional module for more safety

Inspection of firefighting equipment - Rosenbauer

With the safety of the manufacturer

Safety equipment, in particular, has mandated inspections to ensure they work reliably in operations. The requirements of these inspections may be defined by the manufacturer or by national regulations. If needed, this module may be added to any service package.

 

With the Safety CHECK, specially authorized Rosenbauer service technicians perform the required and recommended safety inspections and they confirm their findings in a test report and affix an inspection sticker.