Compliance

Responsibility. Reliance. Respect.

As a globally active corporation in the fire service business, Rosenbauer is synonymous with outstanding quality and innovative products. In this way, we make a key contribution to ensuring that firefighters around the world are ideally equipped to save lives and protect the environment and the infrastructure. Rosenbauer’s strategic objective is to be the first choice for our customers. This Code of Conduct sets out the compliance principles that we apply consistently in order to help us achieve this.  

RESPONSIBILITY. We bear a great deal of responsibility for society as a whole, our owners and shareholders, our employees, and our business partners. We seek to live up to this responsibility at all times in our day-to-day business and in our general conduct with respect to third parties.

TRUST. We want to be a reliable partner for our business partners and a secure employer for our employees. We thank our business partners and employees for the trust they place in Rosenbauer. It is just as important for us to be able to trust in the honesty, quality, and reliability of our partners and employees.

RESPECT. We support a corporate culture in which our employees and business partners are treated with respect and appreciation. The members of the Executive Board and our managers serve as important role models and are expected to lead by example.

In addition to comprehensive internal training and control measures, we have set up a whistleblower system. This can be used to report compliance-relevant misconduct, even anonymously if so wished. Every employee and every business partner can report notices in particular to compliance@rosenbauer.com

 

Service Contact

For queries regarding service, spare parts, warranties, service appointments, and rental vehicles.

Service 
service.luckenwalde@rosenbauer.com
Tel: +49 3371 6905-986

Spare parts
ersatzteile.luckenwalde@rosenbauer.com
Tel: +49 3371 6905-993

Spare parts aerials
ersatzteile.karlsruhe@rosenbauer.com
Tel: +49 721 5965-400